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FAQ

  • NEWS / ANNOUNCEMENTS
    5/6/24: Inquiries with regards to orders, address changes, etc will be delayed some while I deal with some technical problems. Sorry for the inconvienence. Thank you
  • Why the name Ahoworks?
    Ahoworks is a play on words between Japanese and English. Aho (あほ, アホ,) in Japanese means idiot, and fool in some areas. While works in English refers to a task, or project being undertaken. i.e. Idiot/Foolish works. It's just a funny, fitting name. I make patches because I like them, and it's fun. Likewise, the content of the patches will vary from time to time based on interests, memes, so it's kind of all over the place. I'm best at patches, but sometimes I'll dabble into other things and ideas too. I hope you enjoy & Thank you for your support :D
  • Product info
    Due to the nature of textiles, vinyl, production, photo quality, etc not everything will look 100% the same. For example, patches might have a slight variation from one another, even if they are from the same batch. The product photos are a good reference as to how the product will look, and we strive to make each patch as close to the original as possible. Photo file size for patches and stickers has been reduced in efforts to speed up the website. Patches, but particularly stickers in this instance look cleaner and crisp in person. If you happen receive a product with a major blemish, please check the order issue tab below and send over an email :)
  • Shipping and handling info
    Shipping times will be dependent on whatever option you have chosen at checkout or the shipping option you are given. Posters, shirts, hoodies, and hats ship separately from other items unless otherwise specified. This is because they are currently made-to-order. An aho & messed up your address? - has it shipped yet? (Y/N) - - If YES, contact your local post office with your tracking number to see if they can re-route it. Then send me an email with your order #, tracking number, and correct address. - - If NO, send an email describing the issue, your order #, and the correct shipping address. In either case, please make sure the email subject is "ADDRESS ERROR" only or it may get lost in the sauce Important info -If the wrong address is provided, Ahoworks is not responsible. If the package is returned to the sender, in most cases the shipping cost will need to be paid before sending it once more. -If USPS or a shipping provider loses, delays, or seizes a tracked package, please send an email, so attempts to resolve the issue can be made. -If someone steals your delivered package, Please contact the post office or local authorities because there's not much that can be done. -International untracked mail is at the buyers risk and can take 3-4 months to arrive in some cases. If you want your package guaranteed & fast, please choose tracked at checkout. - If a package is returned-to-sender for any number of reasons outside my control, primarily an incorrect address, the order may be refunded minus the shipping cost and transaction fee. This is heavily dependent on how busy I am, so please double check your shipping address ^^;
  • Package Decorations
    Most commonly stamp our logo onto the outside of the package and will also occasionally add decorations, confetti, free items, etc inside the package. If you don't want some or any of these, please leave a note at checkout.
  • Can I commission a patch design?
    Sure, send over an email with the details to see if a project can be taken on!
  • Are products restocked?
    Yes, Products will likely be restocked! Sometimes there will be a notification option, so if you please, you can be notified when the item is restocked.

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CONTACT

If you have any further questions or are looking to partner with us, please feel free to contact us. 

ahoworksco@gmail.com

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