FAQ

There are no current announcements

Below is the key for what the different urgency marks mean. [!] - An update/change that affects the short term (4 days - 2 weeks) [!!] - An update/change that will affect the mid term (3 weeks to 4 weeks) [!!!] - An update/change that will affect a longer term (8 weeks or more)

Ahoworks is a play on words between Japanese and English. Aho (あほ, アホ,) in Japanese means idiot and/or fool, while "works" is pretty self-explanatory. It being mainly my hobby & as the name implies, the content is limited, a bit silly, and based on my interests, requests, etc.

Nevertheless providing the peak of embroidered quality ^^)/

Due to the nature of textiles, vinyl, creation, photo quality, etc not everything will look 100% the same. For example, patches might have a slight variation from one another. Photo file size for patches and stickers has been reduced in efforts to speed up the website. Patches, but particularly stickers in this instance look cleaner and crisp in person. If you happen receive a product with a major blemish, please check the order issue tab below and send over an email :)

Shipping times will be dependent on whatever option you have chosen at checkout or the shipping option you are given.

Posters, shirts, hoodies, and hats ship separately from other items unless otherwise specified. This is because they are currently made-to-order. messed up your address?

- has it shipped yet? (Y/N) - - If YES, contact your local post office with your tracking number to see if they can re-route it. Then send me an email with your order #, tracking number, and correct address. - - If NO, send an email describing the issue, your order #, and the correct shipping address. In either case, please make sure the email subject is "ADDRESS ERROR" only or it may get lost in the sauce Important info

-If the wrong address is provided, Ahoworks is not responsible. If the package is returned to the sender, in most cases the shipping cost will need to be paid before sending it once more.

-If USPS or a shipping provider loses, delays, or seizes a tracked package, please send an email, so attempts to resolve the issue can be made.

-If someone steals your delivered package, Please contact the post office or local authorities to resolve the issue.

-International untracked mail is at the buyers risk and can take 3-4 months to arrive in some cases. If you want your package guaranteed & fast, please choose tracked at checkout. - International/APO/FPO shipping may take longer than estimated time frames -If an order has yet to ship and an order cancelation is requested. It will be processed on a case-by-case basis.

-If a package is returned-to-sender, and I'm swamped, the order will be refunded minus the shipping cost and a 10% restocking fee. For this reason, please triple-check that your address is correct.

Most commonly the logo is stamped onto the outside of the package and there will also occasionally be decorations, confetti, free items, etc inside the package. If you don't want some or any of these, please leave a note at checkout.

Sure, send over an email with the details to see if a project can be taken on!

It heavily depends on what it is! Sometimes there will be a notification option, so if you please, you can be notified if an item is restocked.